e-referral system unavailable overnight Feb. 11-12
The e-referral system will be unavailable:
From 10 p.m. on Friday, Feb. 11 to 4 a.m. on Saturday, Feb. 12
Note: All times are Eastern time.
The e-referral system will be offline during that time, while work is done to prepare it for the upcoming deployment of Availity®.*
To see more downtimes and to learn how to handle requests while the system is down, review the list of e-referral system planned downtimes and what to do (PDF).
You can get to this list anytime from any page of our ereferrals.bcbsm.com website. Scroll down the left navigation pane and look for the blue tile at the bottom.
We’re providing this information so you can plan ahead. We apologize for any inconvenience you may experience while the e-referral system is unavailable.
*Availity is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal services.
Posted: February 2022
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network