Response to Blue Cross PPO inpatient authorization requests submitted through e-referral for group 71575 now fixed

In December, we told you about an inaccurate response you could receive when submitting an inpatient authorization request through the e-referral system for Blue Cross PPO members from group 71575. This system error has been fixed.

Now only Ascension members will generate an (appropriate) e-referral message instructing you to submit their authorization requests through ABS.

We apologize for the inconvenience caused by the prior systems error.

Posted: January 2018
Line of business: Blue Cross