How to submit inpatient authorization requests to Blue Cross during upcoming holiday closure
Blue Cross Blue Shield of Michigan and Blue Care Network corporate offices will be closed on Monday, September 2 for the Labor Day holiday.
During this office closure, follow these guidelines when submitting inpatient authorization requests for Blue Cross' PPO (commercial) and Medicare Plus BlueSM PPO members.
|Type of service
|Blue Cross' PPO (commercial) requests
|Medicare Plus Blue PPO requests
|Acute initial inpatient admissions
Submit requests 24/7 through the e-referral system.
If the e-referral system isn't available:
Or, you can submit requests through the X12N 278 Health Care Services Review - Request for Review and Response electronic standard transaction.
|Post-acute initial and concurrent admission reviews
|Other inpatient services
Fax the following types of requests to 1-800-482-1713:
|Urgent inpatient requests only
|Call the Blue Cross after-hours urgent hotline at 313-448-3619.
You can find additional resources on this website.
Posted: August 2019
Line of business: Blue Cross Blue Shield of Michigan