Use the e-referral system to submit BCN referrals and authorization requests

BCN's Utilization Management department (formerly called Care Management) is experiencing high call volumes.

To avoid waiting on the phone line, providers should use the e-referral system to submit or check the status of referrals or authorization requests.

We encourage providers to call 1-800-392-2512 only for urgent requests.

We apologize for the inconvenience caused by the long waiting times on our phone line.

Posted: January 2018
Line of business: Blue Care Network