Complete the provider specialty questionnaire in the e-referral system
We'e added a questionnaire to the e-referral system that asks you to select the specialty of the provider you're referring a member to. That's the only question you'll need to answer.
You'll see this provider specialty questionnaire only when you're submitting a global referral to a multispecialty group. As a reminder, only BCN HMOSM (commercial) members require a global referral.
If you're making a global referral to a multispecialty group, you'll see a prompt asking you to complete the provider specialty questionnaire. Here's what to do:
- Click the link to open the questionnaire.
- Select the specialty of the provider you're referring to from the drop-down menu.
- Click Next to continue submitting your global referral.
Completing the questionnaire will help your referral get to the right provider in the multispecialty group.
The provider specialty questionnaire began opening in the e-referral system on Oct. 28, 2018.
We're updating the e-referral User Guide with information on the provider specialty questionnaire.
Posted: November 2018
Line of business: Blue Care Network