Call BCN for cardiology and radiology authorization requests with dates of service prior to Oct. 1, 2018

Call BCN Utilization Management at 1-800-392-2512 for retrospective authorization requests for cardiology and radiology services with dates of service prior to Oct. 1, 2018. This applies to requests for BCN HMO^SM (commercial) and BCN Advantage^SM members.

eviCore healthcare no longer handles these requests.

The e-referral system is currently programmed to block these requests. If you submit one of these requests to the e-referral system, you'll see a message directing you to submit it to eviCore. This message is incorrect. You should ignore the message and call the request in to BCN.

We're working on updating the e-referral system to accept these requests. We anticipate you'll be able to use e-referral system for these requests in May. We'll notify you when that occurs.

We apologize for any difficulties you've encountered when trying to submit these requests recently.

As a reminder, AIM Specialty Health manages cardiology and radiology authorizations for BCN HMO (commercial) and BCN Advantage members with dates of service on or after Oct. 1, 2018.

Posted: April 2019
Line of business: Blue Care Network