Call BCN for cardiology and radiology authorization requests with dates of service prior to Oct. 1, 2018

Call BCN Utilization Management at 1-800-392-2512 for retrospective authorization requests for cardiology and radiology services with dates of service prior to Oct. 1, 2018. This applies to requests for BCN HMOSM (commercial) and BCN AdvantageSM members.

eviCore healthcare no longer handles these requests.

The e-referral system is currently programmed to block these requests. If you submit one of these requests to the e-referral system, you'll see a message directing you to submit it to eviCore. This message is incorrect. You should ignore the message and call the request in to BCN.

We're working on updating the e-referral system to accept these requests. We anticipate you'll be able to use e-referral system for these requests in May. We'll notify you when that occurs.

We apologize for any difficulties you've encountered when trying to submit these requests recently.

As a reminder, AIM Specialty Health manages cardiology and radiology authorizations for BCN HMO (commercial) and BCN Advantage members with dates of service on or after Oct. 1, 2018.

Posted: April 2019
Line of business: Blue Care Network