During the COVID-19 emergency, we're extending global referrals through at least Dec. 31 for BCN HMO^SM members

Blue Care Network is implementing another utilization management change aimed at supporting our providers during the COVID-19 emergency.

Change in the duration of global referrals for elective and non-urgent services

Here's what's changing for global referrals submitted for BCN HMO (commercial) members on or after March 13, 2020:

• For referrals with end dates in 2020, the end date will automatically be extended to Dec. 31, 2020.
• For referrals with end dates after Dec. 31, 2020, the end date specified in the e-referral system will apply.

This applies to global referrals submitted by both in-state and out-of-state providers.

This doesn't apply to BCN Advantage^SM, Medicare Plus Blue^SM PPO or Blue Cross' PPO members, because global referrals are not required for those members.

More information

We'll add this information to the COVID-19 utilization management changes document, which you can access on this website, on the Blue Cross Authorization Requirements & Criteria page and the BCN Authorization Requirements & Criteria page.

You can also find this document on our public website at bcbsm.com/coronavirus and through Provider Secured Services.

Posted: August 2020
Line of business: Blue Care Network