e-referral User Guide updated and available
The e-referral User Guide (PDF) has been updated on the Training Tools page. The updated guide now includes:
- How to check a Blue Cross member's eligibility and benefits in web-DENIS
- How to submit authorizations and referrals to the University of Michigan Health System and the Henry Ford Health System
- An example of the Potential Duplicate Referral or Authorization screen
- Instructions on attaching medical record documentation to a request in the Case Communication field
- A section outlining how to submit an emergency/urgent inpatient authorization
- A section discussing how to submit for a sick/ill newborn
- An expansion of how the outpatient authorization questionnaire works
Posted: July 2016
Line of business: Blue Care Network