e-referral system out of service for maintenance Nov. 16-17

Here's the next planned downtime for the e-referral system:

From 10 p.m. on Saturday, November 16 to 10 a.m. on Sunday, November 17

The e-referral system will not be available at all during these times. On Sunday, the system will be available by 10 a.m. and may be available earlier if maintenance tasks are completed. During the remaining time over the weekend, we expect the system to be available, although you may experience minor performance issues.

To see more planned downtimes and to learn how to handle requests while the system is down, review the list of e-referral system planned downtimes and what to do.

You can get to this list anytime from any page of this website. Scroll down the left navigation pane and look for the blue tile at the bottom.

We're providing this information so you can plan ahead. We apologize for any inconvenience you may experience while the e-referral system is down

Posted: November 2019
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network