e-referral system out of service for maintenance overnight May 16-17

Here's the next planned downtime for the e-referral system:

From 10 p.m. on Saturday, May 16 to 10 a.m. on Sunday, May 17

Note: All times are Eastern time.

The e-referral system will not be available at all during these times. Here's additional information:

• On Sunday, the system will be available by 10 a.m. It may be available earlier if maintenance tasks are completed.
• We expect the system to be available during the remaining time over the weekend, although you may experience minor performance issues.

To see more planned downtimes and to learn how to handle requests while the system is down, review the list of e-referral system planned downtimes and what to do (PDF).

You can get to this list anytime from any page of our ereferrals.bcbsm.com website. Scroll down the left navigation pane and look for the blue tile at the bottom.

We're providing this information so you can plan ahead. We apologize for any inconvenience you may experience while the e-referral system is down.

Posted: May 2020
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network