Check for messages in e-referral to expedite your requests

You can help us complete the processing and improve the turnaround time of your requests for authorization by checking the e-referral system for messages and responding quickly. We may reach out to you using the Case Communication feature in e-referral for additional information, including clinical documentation, that we need to process your requests.

Refer to the e-referral user guide (PDF) sections regarding Case Communication for instructions.

Posted: January 2021
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network