AIM Specialty Health® call center closed on Jan. 18 holiday
The AIM Specialty Health call center will be closed on Monday, Jan. 18, 2021, in observation of Martin Luther King Jr. Day. The call center will resume operations on Tuesday, Jan. 19.
While the call center is closed, providers can access the AIM provider portal to request prior authorization for any services for which AIM manages authorizations.
The portal is available 24 hours a day, seven days a week. To access AIM’s provider portal:
- Visit www.aimspecialtyhealth.com.*
- Click to open the menu at the upper right.
- Scroll down and click ProviderPortal Login.*
Here are the additional holidays during 2021 on which AIM's call center will be closed. We’re providing this information so you can plan ahead.
- Memorial Day – Monday, May 31
- Independence Day holidays – Friday, July 2 and Monday, July 5
- Labor Day – Monday, Sept. 6
- Thanksgiving Day – Thursday, Nov. 25
- Day after Thanksgiving – Friday, Nov. 26
- Christmas Eve – Friday, Dec. 24
- New Year's Eve – Friday, Dec. 31
*Clicking this link means that you're leaving the Blue Cross Blue Shield of Michigan and Blue Care Network website. While we recommend this site, we're required to let you know we're not responsible for its content.
Posted: January 2021
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network