Updated pain management questionnaires and Postservice change request form for submitting requests to TurningPoint coming in July
Blue Cross Blue Shield of Michigan, Blue Care Network and TurningPoint Health Care Solutions LLC continue to identify ways to enhance your experience with the TurningPoint surgical quality and safety management program.
We're currently working on the following enhancements, which will be available in July 2021:
When the updated forms are available, we'll let you know through a web-DENIS message and a news item on this website.
Pain management questionnaires
To simplify the process of submitting prior authorization requests, we're updating most questions on the following questionnaires to require a "yes" or "no" response:
These questions appear on the questionnaires in the TurningPoint Provider Portal and in the fax forms for submitting prior authorization requests.
Postservice change request form
We're updating the Postservice change request fax form as follows:
Your answers to these questions will streamline the steps required to process postservice change requests.
Where to find fax forms for the TurningPoint program
You can find all fax forms for the TurningPoint program on the following pages of this website, along with other resources:
Information about previous enhancements to this program
To view other enhancements to the TurningPoint program, see:
We also published this information in the July-August 2021 issue of BCN Provider News.
As a reminder, TurningPoint manages authorizations for orthopedic, pain management and spinal procedures for the following:
*To determine whether you need to submit prior authorization requests for Blue Cross commercial members, see the document titled Determining whether Blue Cross commercial members require prior authorization for musculoskeletal surgeries and related procedures (PDF).
Posted: June 2021
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network