Intensive outpatient program and partial hospital program services now payable via telemedicine on an ongoing basis
As previously communicated, Blue Cross Blue Shield of Michigan and Blue Care Network began allowing behavioral health IOP and PHP services to be payable when provided by contracted facilities via telemedicine as a temporary measure during the COVID-19 pandemic.
Effective Nov. 1, 2021, we're updating our Telemedicine Services medical policy to allow these services to be payable when delivered by contracted facility providers via synchronous (real time) telemedicine on an ongoing basis, rather than as a temporary measure. We're doing this to make it easier for members to receive these services beyond the COVID-19 pandemic.
For more information, including information about billing for these services, see the Telehealth for behavioral health providers document.
By Nov. 1, we'll update the following documents to reflect this change:
You can find these documents on our public website at bcbsm.com/coronavirus or within Provider Secured Services.
You can view the updated Telemedicine Services medical policy through the BCN Medical Policy Manual. To do this:
Soon, the updated policy will also be available through our Medical Policy & Pre-Cert/Pre-Auth Router on bcbsm.com.
Posted: November 2021
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network