Advantages of using the e-referral system for prior authorization requests instead of calling or faxing
Using the e-referral system is the most efficient way to submit a prior authorization request for services managed by the Blue Cross Blue Shield of Michigan and Blue Care Network Utilization Management departments. It’s also the easiest way to check the status of a request you've submitted.
Submitting a request
Here are some advantages to using the e-referral system to submit prior authorization requests:
Checking the status of a request
You can use the e-referral system to check the status of a request you've submitted. The status of the request will be one of these:
You can see the case status in the dashboard, in the Status column. The case status is also visible when the case is opened, at the upper left of the screen.
For additional information on using e-referral, refer to the e-referral User Guide (PDF).
For information about registering for access to the e-referral system, refer to the Sign up or Change a User webpage.
Posted: January 2022
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network