Effective March 19, fax numbers are changing for BCN medical benefit drug authorization requests

Effective March 19, 2018, two fax numbers will change:

• Use the fax number 1-866-392-6465 for BCN Advantage^SM Medicare Part B authorization requests. It's the same fax number you're currently using for Blue Cross Medicare Plus Blue^SM PPO requests.
• Use the fax number 1-877-325-5979 for BCN HMO^SM (commercial) requests. It's the same fax number you're currently using for Blue Cross PPO (commercial) requests.

We encourage you to submit all authorization requests for drugs covered under the medical benefit using the Novologix® electronic system. It's the most efficient way to submit a request and get a determination.

When you need assistance, however, you can call the Pharmacy Help Desk at 1-800-437-3803 or fax your request using the appropriate fax number.

The BCN Provider Manual will be updated with these changes. The Medical Benefit Drugs – Pharmacy page in the BCN section of this website will also be updated. You can find additional information about drugs covered under the medical benefit on that page.

Posted: March 2018
Line of business: Blue Care Network