CareCentrix^® home health care training and resources are now available

Providers can now sign up for training and access resources related to the CareCentrix home health care program.

As a reminder, CareCentrix will manage authorizations for home health care services for Medicare Plus Blue^SM and BCN Advantage^SM members for episodes of care starting on or after June 1, 2021.

For episodes of care that start prior to June 1, 2021, and extend through or beyond June 1, 2021, you'll need to request authorization from CareCentrix when recertification or resumption of care is needed or when a significant change in condition occurs.

Home health care agencies will be able to submit prior authorization requests to CareCentrix starting on May 28, 2021.

Training

We're offering training webinars on the CareCentrix home health care program. There are training sessions for referring providers and for home health care agencies.

Training sessions are available on various dates in May.

To register for training, see the following articles:

• CareCentrix to manage authorizations for home health care for Medicare Advantage members (PDF) - on page 17 of the May-June 2021 issue of BCN Provider News
• CareCentrix to manage authorizations for home health care for Medicare Advantage members - in the May 2021 issue of The Record

Resources

The new Home health care: Frequently asked questions for providers (PDF) document and other resources are now available on these pages of this website:

• Blue Cross Home Health Care
• BCN Home Health Care

Posted: April 2021
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network