CareCentrix® home health care training and resources are now available

Providers can now sign up for training and access resources related to the CareCentrix home health care program.

As a reminder, CareCentrix will manage authorizations for home health care services for Medicare Plus BlueSM and BCN AdvantageSM members for episodes of care starting on or after June 1, 2021.

For episodes of care that start prior to June 1, 2021, and extend through or beyond June 1, 2021, you'll need to request authorization from CareCentrix when recertification or resumption of care is needed or when a significant change in condition occurs.

Home health care agencies will be able to submit prior authorization requests to CareCentrix starting on May 28, 2021.


We're offering training webinars on the CareCentrix home health care program. There are training sessions for referring providers and for home health care agencies.

Training sessions are available on various dates in May.

To register for training, see the following articles:


The new Home health care: Frequently asked questions for providers (PDF) document and other resources are now available on these pages of this website:

Posted: April 2021
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network