CareCentrix^® home health care program: Updated training resources, new and updated documents available

CareCentrix manages prior authorizations for home health care services for Medicare Plus Blue^SM and BCN Advantage^SM members as follows:

• For episodes of care that start on or after June 1, 2021
• For episodes of care that started prior to June 1, 2021, when one of the following occurs on or after June 1: recertification is needed, resumption of care is needed or there's a significant change in condition

Where to find CareCentrix home health care resources:

You can find the training resources and links to the documents related to this program on the following pages of this website:

• Blue Cross Home Health Care
• BCN Home Health Care

More about the updated training resources

Based on provider feedback, we updated the webinar recording and the PDF of the webinar presentation. These updated resources are available on our dedicated provider training site.

For information about accessing this site, see the webpages that are linked above.

More about the new and updated documents

We added these documents:

We clarified and added information in these documents:

Posted: September 2021
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network