Online Self-paced Learning Modules

We have developed interactive learning modules to help you learn core functionalities and features of the e-referral tool.

Please click the title link in the table below to start each module.

Module Audience
BCN Blue Cross
Checking Member Eligibility and Benefits
Accessing e-referral
Navigating the Dashboard Home Page
Searching for a Global Referral or Authorization
Submitting a Global Referral / Authorization
Submitting a Referral
Submitting an Inpatient Authorization
Submitting an Outpatient Authorization