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Training Tools: Online Self-paced Learning Modules

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  • Blue Cross commercial
  • BCN commercial

We have developed interactive learning modules to help you learn core functionalities and features of the e-referral tool.

Please click the title link in the table below to start each module.

Module Audience
BCN Blue Cross
1. Accessing e-referral Icon of a check mark Icon of a check mark
2. Navigating the Dashboard Home Page Icon of a check mark Icon of a check mark
3. Searching for a Referral or Authorization Icon of a check mark
4. Submitting a Global Referral / Authorization Icon of a check mark
5. Submitting a Referral Icon of a check mark Icon of a check mark
6. Submitting an Inpatient Authorization Icon of a check mark Icon of a check mark
7. Submitting an Outpatient Authorization Icon of a check mark Icon of a check mark
8. Bookmarks Icon of a check mark Icon of a check mark
9. Templates Icon of a check mark Icon of a check mark