e-referral Quick Guide (PDF) - A brief overview of what you need to know to start using the e-referral tool.
Care management and utilization management programs: Overview for providers (PDF) - Overview of care management programs for members and utilization management programs for providers.
BCN Provider Inquiry Contact Information (PDF) - Provider Inquiry phone and fax numbers for all BCN products.
BCN Provider Resource Guide (PDF) - Offers providers easy access to contact information for various BCN services and functions. Each service or function has a dedicated page that is updated as needed, so that the most current information is always available.
Provider resource guide at a glance (PDF) Summary of key contact information. This summary document helps providers keep phone and fax numbers at their fingertips and is updated as needed, so that the most current information is always available.
Blue Care Network Member ID Cards (PDF) - Brochure with BCN product information for providers, including images of the various member ID cards.
Blue Cross Blue Shield of Michigan Member ID Cards (PDF) - Brochure with Blue Cross product information for providers, including images of the various member ID cards.
Blue Cross and BCN Provider Systems and Web Resources Guide (PDF) - Two-page flyer detailing the computer systems used by provider offices and where to find information on the public and secured websites.
Provider consultants are here to help you (PDF) - This two-page flyer on how Blue Cross Blue Shield of Michigan and Blue Care Network’s provider consultants partner with network providers to build positive relationships through communication and training support.
Keep Your Information Secure (PDF) - Suggestions for safeguarding protected health information in your office.