Training Tools

Blue Cross Blue Shield of Michigan and Blue Care Network provide a variety of training tools for providers, including resources for working in the e-referral system and online training.

Resources for working in the e-referral system

For information about getting access to use the e-referral system, refer to the Getting Started webpage.

Online training

We offer online self-paced learning. Updated October 2023

On our Provider Training website, you can access recorded webinars and PDFs of webinar presentations for the following topics and audiences. (In our Payer Space area, go to the Applications tab and look for “Provider Training.”)

Topic or audience To find training, search on
ABA providers ABA
Acute care inpatient hospitals in Michigan Inpatient
Home health care Home health care
Human organ transplant facilities Transplant
Inpatient rehabilitation facilities Rehabilitation
Long-term acute care hospitals Acute
Musculoskeletal services MSK
National Drug Code NDC
Skilled nursing facilities SNF

If you haven’t accessed our Provider Training site yet, here are detailed instructions:

  1. Log in to our provider portal (*).
  2. Click Payer Spaces in the menu bar and then click the BCBSM and BCN logo.
  3. Click the Provider Training Site tile in the Applications tab.

For issues regarding access to or navigating the site, email

*Clicking this link means that you're leaving the Blue Cross Blue Shield of Michigan and Blue Care Network website. While we recommend this site, we're not responsible for its content.