Training Tools

Blue Cross Blue Shield of Michigan and Blue Care Network provide a variety of training tools for providers, including resources for working in the e-referral system and online training.

Resources for working in the e-referral system

For information about getting access to use the e-referral system, refer to the Getting Started webpage.

Online training

We offer online self-paced learning. Updated October 2023

From our dedicated provider training site,* you can access the recorded webinars and PDFs of webinar presentations for:

Topic or audience To find training, search on
ABA providers ABA
Home health care Home health care
Human organ transplant facilities Transplant
Inpatient rehabilitation facilities Rehabilitation
Long-term acute care hospitals Acute
Musculoskeletal services MSK
National Drug Code NDC
Skilled nursing facilities SNF

To request access to the provider training site:

  1. Click here to register.*
  2. Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
  3. Follow the link to log in.*

If you need assistance creating your login ID or navigating the site, email

*Clicking this link means that you're leaving the Blue Cross Blue Shield of Michigan and Blue Care Network website. While we recommend this site, we're not responsible for its content.