Online Self-paced Learning Modules

We have developed interactive learning modules to help you learn core functionalities and features of the e-referral tool.

Please click the title link in the table below to start each module.

Module Audience
BCN Blue Cross
  1. Checking Member Eligibility and Benefits
  2. Accessing e-referral
  3. Navigating the Dashboard Home Page
  4. Searching for a Referral or Authorization
  5. Submitting a Global Referral / Authorization
  6. Submitting a Referral
  7. Submitting an Inpatient Authorization
  8. Submitting an Outpatient Authorization
10. Templates