Training Tools

Blue Cross Blue Shield of Michigan and Blue Care Network provide a variety of training opportunities to learn about the e-referral system.

For information about signing up to use the e-referral system, refer to the Sign up for e-referral or change a user webpage.

We offer the following training resources for the e-referral system:

User guides and documentation

Online training

From our dedicated provider training site,* you can access the webinar recordings and the PDFs of the webinar presentations for ABA providers, DRG and Non-DRG facilities, human organ transplant facilities, inpatient rehabilitation facilities, long-term acute care hospitals and skilled nursing facilities.

To find the trainings, search on “e-referral” and then click the Courses tab.

To request access to the provider training site:

  1. Click here to register.*
  2. Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
  3. Follow the link to log in.*

If you need assistance creating your login ID or navigating the site, email

*Clicking this link means that you're leaving the Blue Cross Blue Shield of Michigan and Blue Care Network website. While we recommend this site, we're not responsible for its content.